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Frequently Asked Questions
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Where can I find my tracking number?
Go to account, sign in, and there you'll see your orders, click on the order you want to know the tracking number (barcode) of.
If the package was allready send you will find the number there.
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Where can I track my package?
You should be able to track it at www.pttpost.nl , for as far we know it only works for packages in Holland (although there is an option to search outside Holland, but that doesn't seem to work).
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Questions about how to order and pay?
Check the order info first, still not clear? Contact us.
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How much is Euro in US Dollar (or your currency)?
http://www.xe.com/ucc/
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If you cannot login or cart is always empty
you are blocking this site's cookie. Likely causes are
some sort of ad filter (Google toolbar or ad filtering software, maybe?) that is
blocking your browser from accepting this site's cookie (there is only 1 cookie,
but it must remain present throughout the session). We assure you, this is not
an issue with the site, and it is an issue with your local setup.
Standard ways to enable cookies inside of common browsers:
Internet Explorer Select Internet Options from the Tools menu and either:
Internet Explorer 5 Select the Security tab, then Internet, then Custom Level. A
new window will appear. Scroll down and select the option to 'Allow per session
cookies'.
Internet Explorer 6 Select the Privacy tab, set the slider to Medium, and press
the OK button. Alternatively, select Privacy then Advanced and tick the boxes
next to 'Override automatic cookie handling' and set 'First-party Cookies' to
'Accept'.
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